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My late father is still being charged for car insurance

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[wpcc-element _tag=”source” srcset=”https://i.guim.co.uk/img/media/6cbb1e355409468af02ec39eac242b245a28be33/89_107_4130_2478/master/4130.jpg?width=620&dpr=2&s=none&crop=none” media=”(min-width: 980px) and (-webkit-min-device-pixel-ratio: 1.25), (min-width: 980px) and (min-resolution: 120dpi)” _close=”0″] Trying to get Sainsbury’s Bank to cancel a car insurance policy after a death proved impossible. Photograph: Chris Batson/Alamy Trying to get Sainsbury’s Bank to cancel a car insurance policy after a death proved impossible. Photograph: Chris Batson/Alamy Consumer championsCar insurance … Read more

‘Setting people up to fail’: Australians ask banks for mortgage help, only to plunge into worse debt

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[wpcc-element _tag=”source” srcset=”https://i.guim.co.uk/img/media/4cdfcf95a3f04c07193f1f8db6ea6e05fa48baa3/0_211_5500_3300/master/5500.jpg?width=620&dpr=2&s=none&crop=none” media=”(min-width: 980px) and (-webkit-min-device-pixel-ratio: 1.25), (min-width: 980px) and (min-resolution: 120dpi)” _close=”0″] Australians are falling behind on their mortgages in ever-increasing numbers, as a prolonged period of elevated interest rates and high living costs erodes saving buffers. Photograph: William West/AFP/Getty Images Australians are falling behind on their mortgages in ever-increasing numbers, as a … Read more

Santander UK delays results as it considers landmark car loan ruling

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[wpcc-element _tag=”source” srcset=”https://i.guim.co.uk/img/media/a54dc5dfdac4ca6bd8cd78f5f2cd53623851982f/0_262_4000_2400/master/4000.jpg?width=620&dpr=2&s=none&crop=none” media=”(min-width: 980px) and (-webkit-min-device-pixel-ratio: 1.25), (min-width: 980px) and (min-resolution: 120dpi)” _close=”0″] Santander is one of three high-street banks that could be forced to pay up if the FCA decides to roll out a car finance compensation scheme. Photograph: Dinendra Haria/Sopa Images/Rex/Shutterstock Santander is one of three high-street banks that could be forced … Read more

HSBC denies breakup plan as it launches $3bn share buyback

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[wpcc-element _tag=”source” srcset=”https://i.guim.co.uk/img/media/8273921f6297d8fb3b197ee8a193b5acea237772/0_0_2283_1370/master/2283.jpg?width=620&dpr=2&s=none&crop=none” media=”(min-width: 980px) and (-webkit-min-device-pixel-ratio: 1.25), (min-width: 980px) and (min-resolution: 120dpi)” _close=”0″] HSBC’s pre-tax profits were up 10% to $8.5bn (£6.6bn) in the three months to the end of September. Photograph: Peter Nicholls/Reuters HSBC’s pre-tax profits were up 10% to $8.5bn (£6.6bn) in the three months to the end of September. Photograph: Peter … Read more

Santander to cut more than 1,400 jobs in UK amid increasing automation

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[wpcc-element _tag=”source” srcset=”https://i.guim.co.uk/img/media/36419b46ac98703791de6f880e80fe5ca975cd9e/0_115_3500_2100/master/3500.jpg?width=620&dpr=2&s=none&crop=none” media=”(min-width: 980px) and (-webkit-min-device-pixel-ratio: 1.25), (min-width: 980px) and (min-resolution: 120dpi)” _close=”0″] It is understood that the UK redundancies will be completed by the end of the year. Photograph: Laura Lean/PA It is understood that the UK redundancies will be completed by the end of the year. Photograph: Laura Lean/PA Banco Santander Santander … Read more

Lloyds suspends commission payments after ‘seismic’ ruling on UK car finance

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[wpcc-element _tag=”source” srcset=”https://i.guim.co.uk/img/media/29f9b82e2597c5edde31f098edaef7fa774e622a/0_79_4305_2584/master/4305.jpg?width=620&dpr=2&s=none&crop=none” media=”(min-width: 980px) and (-webkit-min-device-pixel-ratio: 1.25), (min-width: 980px) and (min-resolution: 120dpi)” _close=”0″] Lloyds bank’s Black Horse car finance division has already put aside £450m for potential compensation. Photograph: Andy Rain/EPA Lloyds bank’s Black Horse car finance division has already put aside £450m for potential compensation. Photograph: Andy Rain/EPA Lloyds Banking Group Lloyds suspends … Read more

Lloyds shareholders could take £1bn hit over car finance crisis

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[wpcc-element _tag=”source” srcset=”https://i.guim.co.uk/img/media/30932e28b02e707a0c8bedb48861e7467ebb6e7a/41_355_5422_3255/master/5422.jpg?width=620&dpr=2&s=none&crop=none” media=”(min-width: 980px) and (-webkit-min-device-pixel-ratio: 1.25), (min-width: 980px) and (min-resolution: 120dpi)” _close=”0″] Lloyds could be left to cover a compensation bill of £3.2bn, according to RBC Capital. Photograph: Pietro Recchia/SOPA Images/Shutterstock Lloyds could be left to cover a compensation bill of £3.2bn, according to RBC Capital. Photograph: Pietro Recchia/SOPA Images/Shutterstock Lloyds Banking Group … Read more

Boots says it will ‘draw lessons’ from research into links to slavery

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[wpcc-element _tag=”source” srcset=”https://i.guim.co.uk/img/media/2704687717feb8a3485c494dda0b91324db45862/0_350_3504_2102/master/3504.jpg?width=620&dpr=2&s=none&crop=none” media=”(min-width: 980px) and (-webkit-min-device-pixel-ratio: 1.25), (min-width: 980px) and (min-resolution: 120dpi)” _close=”0″] Jesse Boot had 560 Boots branches by the eve of the first world war, with the help of banks linked to the slave trade. Photograph: Science & Society Picture Librar/SSPL/Getty Images Jesse Boot had 560 Boots branches by the eve of … Read more

Sir John Nott obituary

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[wpcc-element _tag=”source” srcset=”https://i.guim.co.uk/img/media/414ffdd8df4c9d163c0681fea97b77ccf76f06fa/0_1599_2987_1917/master/2987.jpg?width=620&dpr=2&s=none&crop=none” media=”(min-width: 980px) and (-webkit-min-device-pixel-ratio: 1.25), (min-width: 980px) and (min-resolution: 120dpi)” _close=”0″] John Nott announcing that British troops were firmly established on the Falkland Islands, May 1982. Photograph: Martin Cleaver/PA John Nott announcing that British troops were firmly established on the Falkland Islands, May 1982. Photograph: Martin Cleaver/PA Politics Obituary Sir John Nott … Read more